Your Client ID is a 3 character identifier provided by NAB. It is not case-sensitive.
The Client ID refers to your overall business facility. If you have sub-facilities setup to identify different business units, the sub-facilities will be identified by the 3 character Client ID followed by 2 additional characters. You will only need to enter the 3 characters in this space even if you have access to a sub-facility.
Your Username is your personal identifier and is between 4 and 16 alphanumeric characters. It is not case-sensitive.
Contact your organisation's NAB Transact administrator if you do not know what your Username is.
Your password is between 8 and 10 characters. It should contain at least 1 letter and at least 1 digit. Passwords are case-sensitive.
If you have forgotten your password, you can reset your password by clicking on the 'Forget Your Password?' link.